TECHNICAL SUPPORT & MAINTENANCE
We technical support and maintenance services have a long and reliable history with our maintenance customers and users. Our support professionals have deep expertise in emergency software/hardware production support, ongoing production system maintenance and customer support. With we support services you will save your time and money on your production system(software/hardware) maintenance and will be confident in your support services quality and availability.
With we maintenance services you got
Production Emergency Support
Emergency fixes and 24/7
Customer support and end-user
issues handling, change and release process
management, requirement and risk management.
Ongoing maintenance support
Bug fixing, new features and enhancements implementation, database administration, QA and testing, ongoing content update, system reengineering, code refactoring, and performance tuning.
Application deployment, monitoring, troubleshooting and planned upgrade.